Privacy policy
What happens to the information you send us through this website, who sees it, and how to have it removed.
Last updated 29 October 2026.
Who we are
Lake Victoria Logistics operates the Bugiri Oil Storage Terminal and a tanker fleet on Lake Victoria, with offices and partner offices in Uganda, Kenya and Tanzania. We are responsible for the information you send us through this website.
You can reach us by email at info@lakevictorialogistics.com, or by post at the Bugiri Oil Storage Terminal, Bugiri, Uganda.
What we collect, and why
The enquiry form on our contact page is the only place this website collects information about you. It asks for:
- Your name, so we know who we are replying to.
- Your email address, so we can reply.
- Your phone number, which is optional, for when a call is quicker than an email.
- Your message, so we can answer the right question.
We ask for nothing else, and we use these details only to answer your enquiry and to keep a record of it. We do not use them for marketing.
Please leave sensitive personal details out of your message. If an enquiry concerns an incident, a health matter or an employment grievance, email us and we will tell you where to send it.
Who sees it
- Our own team. Enquiries are read by the people who handle commercial, operational and HSSE questions.
- Our content system. Your message is delivered to
admin.lakevictorialogistics.com, which stores enquiries for our team to read. - Our website host. The service that delivers these pages handles technical information such as your IP address in order to send them to you.
We do not sell your information, and we do not pass it to anyone else for their own purposes.
How long we keep it
We keep enquiry messages only for as long as we need them to deal with your enquiry and to keep a business record of it. If you would like your message removed sooner, email us and ask.
Cookies and tracking
This website sets no cookies. It uses no analytics, no advertising tags and no social media pixels, and it stores nothing on your device. Every font, image, stylesheet and script is served from this site rather than from somewhere else, so loading a page here tells no other company that you visited.
There is nothing to agree to, which is why you will not see a cookie banner.
The one exception is deliberate: when you send the enquiry form, your message is posted to our content system. That is the only request this website makes to another address, and it only happens when you choose to send it.
Your rights
Depending on where you are, the Uganda Data Protection and Privacy Act 2019, the Kenya Data Protection Act 2019 or the Tanzania Personal Data Protection Act 2022 gives you the right to:
- ask us what information we hold about you
- ask us to correct it if it is wrong
- ask us to delete it
- object to the way we are using it
Email info@lakevictorialogistics.com and tell us what you need, and we will deal with your request.
Information read in another country
Our terminal and head office are in Uganda, and we work across Kenya and Tanzania, so an enquiry you send from one of those countries may be read by colleagues in another. Our website host serves pages from data centres in many countries.
Changes to this policy
When the way we handle information changes, we will update this page and change the date at the top.
Questions
If anything here is unclear, or you want to know what we hold about you, email info@lakevictorialogistics.com or use the contact page.